The Official Health Centre for De Montfort University
Our mission is to provide responsive care of the highest quality, tailored to the specific needs of our patients
Friends and Family Test
Please take a couple of moments to complete the Friends and Family test- it's two short questions, and provides us really valuable feedback about how we are performing against the needs that are important to you:
Results of Friends and Family test - January 2015
FFT January 2015 report.pdf
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.
Get Involved: Help us to improve your services
We have a patient participation group where you can voice your opinions about the surgery. If you are interested in joining this group please contact the surgery and ask to speak to the practice manager.
The group meets every other month and the next meeting is on Monday 16th February at 6:15 pm here at the practice.
Click here to be taken to the patient participation group section of the website. This page displays the minutes of all the PPG meetings as well as action plans and patient satisfaction survey reports. No time to come to meetings? Still have your say.
The surgery operates a virtual patient participation group to complement our face to face group meetings. You can ask to receive the agenda and minutes via email, and share your thoughts with the practice management team via email.
Historically, the practice has run a local annual survey. From 1st December, we will be using the Friends and Family test to measure our patients' experience of the care and services we provide, along with looking at the National GP Patient Survey data, and themes from complaints made. These sources of feedback will be reviewed with the patient group at every meeting, and an action plan will be developed to address the issues that matter to our patients.
Keep Well This Winter
For older people and those with one or more long term conditions, becoming unwell with a minor illness or slips, trips and falls, can turn into something more serious if they are not dealt with quickly.
The organisations that provide health and social care in Leicester City have brought together some helpful advice to help keep you well and out of hospital.
If you are a carer, this information will be helpful for you too, to help you protect the person you care for, and keep yourself well.
A full guide is available containing advice on a wide range of areas.
Winter top tips
- Get advice from a pharmacist when you start to feel unwell to prevent symptoms getting worse.
- Make sure you have a flu vaccination every year from your GP practice.
- Arrange to have the pneomonia vaccination if you haven’t before.
- Take care going out in icy weather. Wear boots or shoes with good grip.
- Put grit or cat litter on paths and driveways.
- Request repeat prescriptions in plenty of time so you do not run out.
- Keep an eye on the weather forecast to help you plan ahead.
- Stock up on tinned or frozen food so that you don’t need to go out.
- Prevent the spread of infection:
− Wash your hands regularly with soap and water.
− Cover your nose and mouth with a tissue when you cough or sneeze.
− Throw tissues away in a bin as soon as possible.
− Clean surfaces regularly to get rid of germs.
- Heat your home to at least 18°C, even at night.
- Have at least one hot meal a day and regular hot drinks.
- Wrap up warm using layers of clothing.
- Try to move around at least once an hour.
- Eat a balanced diet including:
− five portions of fruit and veg a day;
− a hearty breakfast.
- If you are a carer, it is important that you remember to look after your own health as well.
Find out more at www.leicestercityccg.nhs.uk/keepwell
*** Latest changes to our appointment system, implemented from your suggestions ***
please click here for more information
Stress Management Courses available through self-referral. For more information please contact Open Mind Service on (0116) 295 2151 or Adhar Project on (0116) 220 0071.
Please click here to view the leaflet.
Statement of Intent regarding Patients and Electronic Information Sep 2014
If you are a 1st year student aged between 17-25 years and have not received the Meningitis vaccination since you were 10 years old, please book an appointment at the surgery with the Practice Nurse.
If you have an urgent medical problem that cannot wait until the surgery re-opens please telephone 111. If you have an emergency please telephone 999.
- The latest patient satisfaction survey results 2013/14 and PPG report is now available
Please click here to view
- Free NHS Health Checks available at the surgery for all patients aged between 40 - 74
Please click here for a Leaflet or visit www.HealthCheck.nhs.uk
Please click here to be taken directly De Montfort Surgery registration form, print it off, fill it in and simply return it to the surgery. If you provided a mobile number you will receive a text to confirm that you are registered at the surgery. Its as simple as that.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The practice is enabled for SystmOnline this is a great facility to enable you to order a repeat prescription or to book an appointment.
or simply to login please click here
You can view the updated surgery practice booklet by clicking this link.
Repeat Prescription Ordering Information
Please take time to read our prescription ordering policy before you order your prescriptions - as this will affect the date your prescription will be ready. Please click here for further details.
(Site updated 04/03/2015)