Bank Holiday 31.08.20 - please click on the attached link to be taken to info on where you can access services during the Bank Holiday 31.08.20: Medical Help while my practice is closed on 31.08.20

What to do when we are closed

In the event of a medical emergency call the NHS 111 between 18:30 pm and 08:00 am Weekdays, any time at the weekend and throughout Bank Holidays.

It's a free call even from a mobile

At all other times please call us at the surgery on 0116 222 7272

N.B. The out-of-hours service in Leicester is provided by Central Notts Clinical Services Ltd on behalf of the practice.

You can call 111 when you need medical help fast but it’s not a 999 emergency.

When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation and the GP surgery is closed.

For immediate, life-threatening emergencies, continue to call 999.

For less urgent health needs, contact us at the surgery or your local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

The surgery opening times are available on the by clicking here.

Healthcare Hub

If you are registered as a patient of this practice, you can also get an appointment with a GP or prescribing nurse at one of our healthcare hubs, including during evenings, weekends and bank holidays:

• Westcotes Health Centre (8am to 8pm, 7 days a week)
• Belgrave Health Centre (Mon – Fri 6:30pm to 10pm, weekends and bank holidays 12pm to 8pm)
• Saffron Health (Mon – Fri 6:30pm to 10pm, weekends and bank holidays 12pm to 8pm)

If we have been unable to offer you an appointment and you need to see someone quickly, ask our reception staff about an appointment at a healthcare hub instead. You can also book the appointment yourself by calling 0116 366 0560 or NHS 111.

Appointments can be booked for the same day or up to 48 hours in advance.

You can find more information on the following page: 
Healthcare Hubs

Staff Training Closures

The surgery will be closed between 1:00pm - 6:30pm every 3rd Wednesday of the month for staff training and development (except in August and December). Please see below for dates we will be closed.

If you have a medical problem that cannot wait until the surgery re-opens the next morning, please ring Primecare on 0330 123 9219The surgery will re-open at 6:30pm for pre-booked appointments only as normal.

or for any medical emergencies please ring 999.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website