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COVID-19 Vaccination Programme

The Government has asked the NHS to be ready to deliver a COVID-19 vaccination programme so that it is set to mobilise and start offering vaccinations as soon as one becomes available. 
The UK has approved the Pfizer / BioNTech coronavirus vaccine. De Montfort Surgery are busy working hard, preparing to ensure we are ready to offer it as soon as it is made available to us.   
NHS planning is based on the latest information including which groups will be the priority to get vaccinated early in the programme.  This might mean that smaller numbers of people – who have been prioritised as the most vulnerable – will be vaccinated first, with larger number of people being offered later in the programme. The NHS will follow clinical guidance published by the Department of Health and Social Care (DHSC) and Joint Committee on Vaccination and Immunisation (JCVI) on the prioritised people eligible for COVID-19 vaccine and therefore plan for vaccine rollout accordingly.   
Plans will be finalised when we have certainty on when the vaccines will be delivered. Further details and timeframes will be shared shortly. 

We have to work as a Primary Care Network (PCN) to deliver this programme, so De Montfort Surgery and Victoria Park Health Centre will be working together.
Why work as a PCN – why not as individual surgeries?

The reasoning behind this is that the first vaccine (Pfizer) to be delivered is likely to be one with 975 doses which need to be delivered in 5 days – (195 vials each containing 5 doses). This will come with a diluent and the required needles and syringes. Once diluted the vaccine must be used within 6 hours. 

It is unlikely a single practice would have sufficient numbers or clinical capacity to deliver this individually. In addition, the package of 195 vials cannot be divided at practice level and shared with other practices due to the regulations related to the distribution of medications.

Who will get the vaccine?

The Joint Committee on Vaccination and Immunisation (JCVI) have recently published updated advice insert link, advising that vaccines should first be given to care home residents and staff, followed by people aged over 80 and health and social workers, before being rolled out to the rest of the population in order of age and risk.

We will keep you updated with information from the NHS going forward.

In the meantime, we are encouraging people to have their flu vaccination as soon as possible in preparation for this winter. As well as protecting yourself against the flu virus, you are also protecting family and friends

Bookings being taken for Flu Vaccinations NOW, so if you have had a text invite, please telephone 0116 2227272 to book your Flu Jab.

The flu virus typically peaks during the winter months. It is particularly important this year to get your vaccination due to the Coronavirus Pandemic. The best way to help protect yourself and others from catching and spreading flu is to have the flu jab every year.  Flu strains can change from year to year, which means last year’s jab may not protect you from this year’s strains. The vaccine usually provides protection for the duration of that year's flu season.

Getting vaccinated is important each year but this year more than ever people are urged to have the vaccine in order to protect themselves, and the NHS, this winter.

Children aged 2 and 3 years old, plus all primary school aged children and school year 7 in secondary school, will be offered the nasal spray vaccination. The adult flu vaccine is offered free to those in groups at particular risk of infection and complications from flu (for more details see the list at the end of this page).

 The groups being offered the adult flu vaccine are:

  • Pregnant women
  • Those aged 65 or over
  • Those aged under 65 with long-term conditions (see list below)
  • Carers
  • Shielded patients and those in the same household aged 18 or over
  • Pending supply, 50 - 64 year olds will be invited no earlier than November

 If you are eligible for a vaccine, you will receive a text message inviting you to book an appointment Please telephone the practice on 0116 222 7272 to book a slot in one of the Flu Clinics. Flu vaccines will be released in batches, according to both availability and also the need to prioritise those most at risk. This means flu clinics will be staggered in the months ahead. 

Those who do not fall within the eligible categories for a free NHS vaccination will be able to buy a flu vaccine from their local participating pharmacy. 

This year eligibility for the flu vaccination has been extended to those aged 50 to 64 years. Please note that people in the 50 to 64 year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50 to 64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from flu, you will be invited earlier.

The flu vaccination offers an important health protection. Flu can lead to existing health conditions getting worse or the development of an illness such as bronchitis or pneumonia, or it could even be fatal. A vaccination helps protect the health of a pregnant mother and her child. For more information about the Flu Vaccination, visit

 To help us to make sure we are reaching all groups in our local communities, we are asking patients to check that their GP practice has recorded their ethnicity status in their records. 

Health at home - How to access NHS services and get NHS help online:

Get NHS help online

The coronavirus (COVID-19) outbreak means you should stay at home as much as possible, but it's still easy to get NHS help using your smartphone, tablet or computer.

This link will take you to the NHS website with further information.

Suspension of Online Appointment Booking Services

Due to government and NHS guidelines relating to Coronavirus we are temporarily suspending all online direct booking of appointments via SystmOne. This will enable us to screen all appointments before booking, helping to keep you and our practice staff safe.

Coronavirus Graphic - Stay alert to the symptoms

Coronavirus Important Information in other languages

Dentist Access

As of June 8th Dental Practices will be re-opening.

Patients are advised that they will be operating social distancing policy. The practice layout may look different, the staff may be wearing different PPE to normal and the services they provide may vary from those that were offered before March 25th 2020. Patients are asked to telephone the Dental Practice rather than attend in person without an appointment.

If you don’t have a dentist, find your nearest dentist and CALL them. You can search for your nearest dentist at:

You can also contact NHS 111:

  • You can ask for a translator if you need one
  • NHS 111 is available 24 hours a day, 7 days a week

 If you’re deaf, you can:

use the NHS 111 British Sign Language service: or call 18001 111 on a textphone

Do not worry if you have COVID-19 symptoms, appropriate arrangements can be made to see you if you need urgent dental care


Coronavirus testing for patients

  • Anyone aged 5 and above who has symptoms can now get tested, using a swab test, to see if they currently have coronavirus.
  • Essential workers will be given priority and appointments must be made in advance.
  • For patients in Leicester, Leicestershire and Rutland, the test could take place either at our permanent test centre at Birstall Park and Ride or at a mobile testing unit (MTU).
  • Mobile units are only in a location for a few days. They have an integrated one-way system that allows people with an appointment to attend for either walk-in or drive through testing.
  • The swab test is only effective if it is carried out in the first three to five days of symptoms, therefore it is important that patients book their appointment as soon as they develop symptoms as it may take time to arrange.

The key messages for patients are:

  •  If you have symptoms, arrange to get tested straight away at any one of the local sites. 
  • Appointments must be booked in advance: Anyone who doesn’t have access to the internet can call 119. The service can be accessed by people with hearing or speech difficulties by calling 18001 0300 303 2713.
  • The new NHS Test and Trace service will now make contact with anyone who has tested positive for coronavirus to ask them to share the details of anyone they have been in recent close contact with. This is so they can be given advice about getting tested themselves and self-isolation.

Mental Health Support during COVID-19

Councils, police and the NHS across Leicester, Leicestershire and Rutland are coming together to encourage residents who are experiencing mental health concerns during the coronavirus pandemic to seek support.
By visiting the Start a Conversation website – – residents will be able to find a range of information on services that can provide help during a crisis, as well as how to maintain good mental health and provide support to family and friends. The tailored mental health information, advice and support is provided at three levels: for those in crisis, who require urgent or emergency help; for those experiencing symptoms of depression or anxiety, who are struggling to cope; and for those who are more worried than usual and wish to improve their mental wellbeing.

Contraceptive Services during COVID-19 Pandemic

The practice is still offering contraceptive services during the COVID-19 pandemic. Please either submit an online consultation (available from the home page) or ring the surgery if you need further information during this time. Further information can be found in the following booklet: Advice for women seeking contraception during the Coronavirus pandemic - FSHR

Information to help you manage your symptoms and recover from Coronavirus: Post COVID-19 Patient Information

Talk to children about Coronavirus: How to talk to children about Coronavirus

Government Support

The government have launched a new website for patients to use in finding out what help they can get if affected by coronavirus. This service is available to all patients who are seeking advice and guidance on the topics such as:

  • feeling unsafe
  • going in to work
  • paying bills or being unemployed
  • getting food
  • having somewhere to live
  • mental health and wellbeing

How to get an Isolation Note or Sick Note during COVID-19

If you have had to stay at home because of Corona Virus and you employer requires a note, please access an isolation note from 111 website:

If you require a sick note for ongoing medical reasons not relating to Coronavirus then you will need to book a telephone consultation with your doctor. Most sick notes can be issued without you seeing a doctor face-to-face. We will now email the sick note to you if possible. This will avoid you attending the surgery.

Please note: you do not need a sick note for the first 7 days that you are ill - you should self-certify for the first seven days of your illness and a sick note will only be provided for illnesses from the 8th day onwards.

NHS Health at Home website

The coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, but you can still contact must call
your GP practice for advice and guidance if you are worried about your health.
It’s also easy to get NHS help using your smartphone, tablet or computer. Please visit the NHS Health at home website: information about online support including contacting your GP, ordering repeat prescriptions, managing long-term conditions and maintaining your mental and physical wellbeing. 

Misinformation around Coronavirus

There is a lot of misinformation out there about coronavirus — including fake social media accounts and scams asking to donate money to the NHS — so it is really important to get your information from a trusted source. For more information on coronavirus, visit

Guidance for the Public on Mental Health & Wellbeing (06.04.20)

Friends and Family test is now LIVE

If you are a patient, or carer/relative of a register patients, you can now let us know how you rated your most recent experience of care here at the practice- just two short questions.  Click here if you'd like to do this.

Keep Antibiotics Working

Keep Antibiotics Working

Antibiotics are medicines that treat bacterial infections by killing or preventing the spread of infections. They are only prescribed when:

  • conditions are unlikely to clear up without them
  • the condition could spread to others
  • antibiotics could significantly speed up recovery
  • the illness is serious.

Antibiotics are not prescribed for viral infections such as colds or flu because they are not effective in fighting these types of illnesses. Viral infections can be treated with a combination of self-care and over-the-counter medicines.

The message to local people, therefore, is that it is hugely important to use antibiotics properly, to keep yourself well this winter. Always make sure that your antibiotics have been prescribed to you, that you are taking the recommended dose and that they are in date.

If you have any questions about any of your antibiotic prescriptions, you should visit your local pharmacist. They will be able to answer any questions you have and give you advice.

If you believe that you have a bacterial infection, we recommend that you call NHS 111 or visit your local pharmacist for advice.

What you can do to help

  • Don’t automatically ask for antibiotics, first seek advice from your pharmacist for over the counter medicines.
  • If you are prescribed antibiotics, take them exactly as described, never save them for later and never share them with others.
  • Spread the word – tell family and friends about antibiotic resistance. You can also become an antibiotic guardian.
  • Tweet and share #KeepAntibioticsWorking

To watch the 'Keep Antibiotics Working YouTube video click here.

When should I worry about my child?

Click here for more advice about when to worry if your child is not very well. 

NHS Health checks

Did you know that if you are between the ages of 40 and 74 you are eligible for a free NHS Health check. This is basically like an MOT to help prevent chronic disease.

Please contact the surgery on 0116 2227272 if you would like more information about this.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website